We are committed to delivering your carefully selected items with efficiency and care. Every order is processed within 1-2 business days after payment confirmation, ensuring your footwear essentials—whether designed for outdoor adventures, daily commutes, or special occasions—reach you in pristine condition. Our logistics partners prioritize secure packaging and timely dispatch to maintain the quality you expect.

Processing typically takes 1-2 business days, followed by transit times that vary by destination. Domestic deliveries generally arrive within 5-7 business days, while international shipments may require 10-20 business days depending on customs clearance. Seasonal peaks or unforeseen circumstances may occasionally extend these estimates, but we proactively monitor all orders to minimize delays.

We offer the following shipping options:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Applies to orders of $60 or more (maximum cart value: $9999).

Currently, we ship to most countries across North America, Europe, and select regions in Asia and Oceania. Restrictions may apply to remote locations or areas with logistical complexities. During checkout, enter your address to confirm eligibility. For unsupported destinations, contact [email protected] for potential alternatives.

Once dispatched, you’ll receive a confirmation email with a tracking number and a link to monitor your package’s journey. For consolidated orders, tracking updates may reflect multiple shipments. If you encounter issues accessing tracking data, allow 24-48 hours for carrier systems to sync or reach out to our support team.

While rare, delays can occur due to carrier disruptions or customs inspections. If your order exceeds the estimated delivery window, first check the tracking details for updates. For unresolved concerns or lost packages, contact [email protected] within 30 days of shipment, and we’ll collaborate with the carrier to resolve the issue—offering replacements or refunds where applicable.

International orders may incur customs fees, taxes, or import duties determined by your local regulations. These charges are the customer’s responsibility and are not included in the order total. We recommend consulting your country’s customs authority to estimate potential costs. Note that delivery times may extend if packages undergo customs inspections.